— Phone System for Salesforce

Modernize your business communications.

Transform how your business communicates with the leading phone system for Salesforce that delivers voice, video and messaging through a single, mobile ready, platform.

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Extend the benefits of the cloud to your phone system

Grows with you

Instantly add new locations, departments and users as you grow.

Mobile

Connect and work from anywhere with mobile and desktop apps.

Global Network

Deploy globally without the cost and complexity of managing multiple disparate systems.

Feature Rich

Fully featured Telephony, Video Conferencing, Internet Fax, Messaging and more.

Progressive

Future proof your business communications. New features pop up every month for free.

Reliable

Globally distributed and fault tolerant architecture that keeps your business running 24/7.

Communications for the modern company

Replace clunky hardware and costly infrastructure with agile, cloud powered, communications.

- Global availability

Local presence in 50+ countries

Instant provisioning of local and toll free phone numbers in 50+ countries allows companies to easily operate at global scale without having to move offices.

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- Reduced complexity

Ease of management

Provision new offices, users, devices and phone numbers remotely in minutes. Eliminate lengthy deployments and costly telecom contracts.

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- Cloud Architecture

Built for global scale

Our globally distributed network and low latency architecture allows customers to automatically connect to the nearest available data center, ensuring call quality, reliability and unlimited scalability for global companies.

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All in one communications solution

PhoneIQ provides the only true, all-in-one, unified communications platform designed for companies that love Salesforce

Telephony

PhoneIQ delivers a fully fledged, enterprise grade, cloud phone system that includes: Multi Level IVR, Call Queuing, Voicemail, Call Recording, Extension Dialing, Call Forwarding, Ring Groups, BLF, Call Transfer & Hold, E911 and much more. Users can call 200+ countries using their device of choice, including: PC, mobile or desk phone with HD voice quality.

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Cloud Conferencing

Eliminate the need for costly conferencing solutions. PhoneIQ provides each user with his own web based HD voice and video conferencing bridge, allowing them to instantly launch meetings from their desktop app or from within Salesforce. Participants can connect via their web browser or even through PSTN phone numbers.

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Internet Fax

Free your team from outdated hardware and the problems of faxing over dedicated phone lines. PhoneIQ software and internet based fax, provides a cost effective and modern way of faxing that allows your team to easily manage incoming and outgoing faxes from their device of choice.

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Team Messaging

PhoneIQ provides a secure and reliable instant messaging and collaboration solution that connects teams across the globe at the office or on the go. Get work done faster with one on one and group messaging, online meetings, file sharing, emoji’s, integrations with Dropbox, Salesforce and more.

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Mobility

Empower your team to work from anywhere with our desktop and mobile apps. Users can make and take calls using their business number, access their voicemail, company directory and text message from wherever they want.

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Call Center

Take your call center into the digital era with a modern, progressive and intuitive cloud solution that provides the deepest and most powerful integration with Salesforce. Access world class features like: call recording, smart call routing, call queuing, reporting & analytics, agent monitoring, customer satisfaction surveys and more, fully out of the box with zero investment.

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Unleash the full power of Salesforce

PhoneIQ dramatically enhances Salesforce capabilities for both agents and management, helping companies maximize their ROI by providing key features and functionality that increases agent productivity, management visibility and helps deliver the ultimate customer experience.


Empower agents with the only Salesforce CTI that delivers Voice, video, messaging and mobility in one solution. Enhance productivity with click to dial and screenpop. View past contact activity and easily create follow up tasks without leaving a call.
Leverage advanced workflows to automate repetitive tasks like call logging, case and task creation to boost your teams’ productivity. Supervisors can easily deploy multiple automations that fit their different teams unique needs.
PhoneIQ offers powerful IVR technology that leverages Salesforce data to route callers to the right agent based on contact or lead information, cases and opportunities.
Monitor your call center metrics and make smarter business decisions with our Native Salesforce Dashboards and real time analytics that deliver deep insights and actionable data for Sales & Service teams.

Connect your way

PhoneIQ allows your team to connect from their device of choice with zero touch provisioning and unmatched simplicity and ease of use.

Connect using your own devices with our free mobile & desktop apps.

Supports SIP enabled desk phones and headsets from leading manufacturers.

Futureproof your business communications

Multi Level IVR

Intelligent phone menus that help route callers to the right agent.


Call Recording

Automatically record inbound & outbound calls for quality assurance & compliance.

Advanced Call Queueing

Put callers on hold while agents are unavailable. Choose between various routing options.

Extension Dialing

Assign 4 digit extension numbers to users, departments, ring groups and queues.

Voicemail

Access your voicemail from any device. Use visual voicemail and voicemail to email.

Advanced Call Controls

Cold & Warm Transfer, hold, call flip between devices, voicemail, BLF and much more.

Internet Fax

Eliminate old clunky hardware. Send and receive faxes from the device of your choice.

Voice & Video Conferencing

Host HD voice & video meetings online. Connect via PC, phone or mobile.


Try PhoneIQ for Free.

Empower your team with the leading business communications
solution for Salesforce.
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