— PhoneIQ for Sales Cloud

Convert leads to customers faster.

Accelerate sales productivity, increase connection rates and turn conversations into revenue faster with the leading communications solution for Sales Cloud.

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Boost Rep Productivity

Instantly launch outbound calling campaigns to Leads, Contacts or Accounts.

Create Custom Dialing Lists

Easily create custom dialing lists using Salesforce custom views and filters on Leads, Contacts or Accounts lists.

Import Them Directly From Salesforce

Instantly import your custom view into our Salesforce dialer with a few clicks.

And Start Dialing!

Leverage screen pop, call logging and advanced automations to increase agent productivity.

Engage in smarter conversations

Put your Salesforce data to work and empower your reps to sell more, faster.

- Reduce wasted time

Connect callers to the right rep

PhoneIQ offers powerful IVR technology that leverages data inside Salesforce to route callers to the right agent based on contact or lead information, cases and opportunities.

- Increase rep effectiveness

Turn Reps into Experts

Don’t leave agents wondering why customers are calling. Using PhoneIQ reps can have instant visibility into who is calling, engagement with content, past conversations and much more.

- Boost rep productivity

Automate Sales Excellence

Set up advanced workflows to automate repetitive tasks and dramatically boost your teams’ productivity. Supervisors can easily deploy automations that perform automated call logging, automatic task or case creation and attach call recordings to the correct record.


Reporting & Analytics

Monitor your call center metrics and make smarter business decisions with our Native Salesforce Dashboards that deliver deep insights and actionable data for Sales & Service teams.

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Live Monitoring

Keep a pulse on your contact center with real-time analytics and KPI’s. Coach agents with live call monitoring, whisper and barge. Set KPI thresholds and targets for automatic performance monitoring.

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Contact Sync

Setup real time contact synchronization between Salesforce and PhoneIQ for true bidirectional contact sync. Create custom rules to control which contacts get synced between both platforms.

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Salesforce Administration

Administrate all your communications from within Salesforce. Remotely setup and manage locations, users & devices. Securely delegate partial management to supervisors.

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Power Anywhere Sales

Empower your team to work from anywhere. Our mobile app for iOS and Android allows reps to make and take business calls, text and access their phone system functionality from anywhere while keeping all their activity in sync with Salesforce.

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Empower your team with the leading business communications
solution for Salesforce.
Let’s get started.