Modern Phone System for Salesforce

All-in-one cloud phone system and call center software for companies that run on Salesforce.
Instant setup. Mobile ready. Globally available.

Never leave Salesforce

Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.

Work from anywhere

Free your team to handle business calls and connect with customers from anywhere, through one global platform that keeps all their activities in sync with Salesforce while they use the devices they love and already own.

Giorgio Pagliuca
Managing Director at Thrifty
“PhoneIQ allowed us to unite all communications under one system, providing a seamless transition to remote work during COVID-19.”
Diego Acosta y Lara
Director of IT at El Pais
“PhoneIQ’s mobile app was key to mobilizing our workforce. Journalists find it specially useful when paired with automatic call recording”
Chad Hammond
Salesforce Admin at Mobycap
“Since transitioning to PhoneIQ outbound call volume has increased dramatically. Kudos to the entire team for continuing to push the needle forward”

Flexible deployment options

Purecloud deployment

Eliminate legacy infrastructure and seamlessly scale with one global platform that powers anywhere work for companies that run on Salesforce.

Keep your existing PBX

Reap the benefits of next generation contact center technology for Salesforce while keeping your existing telephony infrastructure in place.

Bring your own carrier

Connect PhoneIQ to your existing telecom provider to manage telephony costs while empowering your teams with a modern contact center.

Features to power the new customer experience

Multi level IVR

Intelligent phone menus that help route callers to the right agent.

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Automatic call recording

Automatically record inbound & outbound calls for quality & compliance.

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Advanced call queueing

Put callers on hold while agents become available. Choose between various routing options.

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Call monitoring

Allow supervisors to coach new agents with monitor, whisper & barge from the supervisor console.

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Advanced call controls

Cold & Warm Transfer, hold, call flip between devices, voicemail, BLF and much more.

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Online meetings

Connect with your team and customers face to face with simple, hassle free, online meetings.

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Agent mobility

Make and take phone calls on the go. Access all your business communications from your mobile or desktop device.

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Access your voicemail from any device. Use visual voicemail and voicemail to email.

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Get started in 5 minutes

Start your 7 day free trial or request a personalized demo with one of our specialists