Multi level IVR
Intelligent phone menus that help route callers to the right agent.
Automatic call recording
Automatically record inbound & outbound calls for quality & compliance.
Advanced call queueing
Put callers on hold while agents become available. Choose between various routing options.
Allow supervisors to coach new agents with monitor, whisper & barge from the supervisor console.
Advanced call controls
Cold & Warm Transfer, hold, call flip between devices, voicemail, BLF and much more.
Connect with your team and customers face to face with simple, hassle free, online meetings.
Make and take phone calls on the go. Access all your business communications from your mobile or desktop device.
Access your voicemail from any device. Use visual voicemail and voicemail to email.