01 Answers / connected in 0.6s
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The real business number, picked up before voicemail.
“Can I move my appointment to Thursday afternoon?”
Don't let revenue go to voicemail.
PhoneIQ answers every call, engages the caller, and turns the conversation into a booked appointment or qualified lead — on your real number, around the clock.
Getting started
From ringing phone
to completed next step.
We learn the call, connect the right systems, and test the handoff before PhoneIQ answers customers.
02 Understands / intent resolved
Reschedule
- Preference
- Thursday afternoon
- Confidence
- 98% / ready to act
Of course. I can see Thursday at 2:30. Shall I confirm?
03 Acts / availability checked
Thursday
Appointment moved Booked
04 Records / context stays attached
Intent + preferenceWritten
Thursday / 2:30 PMUpdated
Call summaryAttached
Front desk has the full thread ready if needed
Why PhoneIQ
Built for your business,
not a script.
Three things make PhoneIQ different.
Fully customizable
Built around your services, policies, and tone — never a generic script.
Books and qualifies
Checks availability, captures intent, and completes the right next step while the caller is still on the line.
Multilingual by design
English and Spanish conversations can follow their own language, routing, and handoff rules.
The cost of not answering
Every missed call is a customer
calling someone else.
Why answering matters, in plain terms.
They keep looking
A caller who reaches voicemail can move straight to the next business on the list.
The rush is when you lose them
Peak-hour and after-hours calls arrive exactly when a busy team is hardest to reach.
Context disappears
A message without the right questions leaves your team chasing details before it can help.
The next action waits
A booking, qualification, or handoff stalls until someone has time to return the call.
See it in action
One assistant,
built around your business.
Choose an industry to see how PhoneIQ handles a typical call.
Customer
Hi, I'd like to book a haircut.
PhoneIQHappy to help — what day works best?
CustomerIs Thursday at 12 open?
PhoneIQYou're set for Thursday at 12. Would you like to add another service?
Customer
I'd like a table for two on Friday.
PhoneIQI can help. What time would you prefer?
CustomerSeven o'clock, if it's available.
PhoneIQYour table is reserved for Friday at seven. I'll send the confirmation now.
Patient
I need to reschedule my cleaning.
PhoneIQNo problem. I have Tuesday morning or Friday afternoon.
PatientFriday afternoon works.
PhoneIQYou're confirmed for Friday afternoon. I'll text the updated appointment.
Customer
My sink is leaking. Can someone come today?
PhoneIQI can collect the address and check today's service window.
CustomerYes, please. It's getting worse.
PhoneIQI have the request marked urgent and the next available visit ready for confirmation.
Works with your stack
Connect the tools
you already use.
PhoneIQ can work across booking, payments, field service, calendars, and CRM.
Two ways to run PhoneIQ
Choose the layer
you need today.
Run proven Salesforce telephony, add an AI assistant, or talk with us about how the two fit together.
The proven phone system.
Cloud calling, routing, recording, and analytics for teams working in Salesforce.
- Click-to-dial and activity capture inside Salesforce
- Inbound routing and cloud business calling
- Recording, coaching, and analytics tools
Your best receptionist.
A custom voice assistant on a real number, designed around the calls your business receives.
- Custom conversation, action, and handoff rules
- Booking, qualification, and follow-up during the call
- English and Spanish customer experiences
Common questions
Answers before
you ask.
What teams usually want to know before we map their first call.
Does PhoneIQ replace my staff?
No. PhoneIQ handles calls your team cannot reach and follows the handoff rules you define when a caller needs a person.
How long does setup take?
Setup depends on the call flow and systems involved. We map, connect, and test the experience before it answers on your number.
What happens if it cannot help a caller?
PhoneIQ follows the escalation path designed with your team, including a transfer or a detailed message with the context already captured.
Does it work with my current phone number?
PhoneIQ is built for real business phone lines. We will map the right number and routing approach during setup.
What languages can it use?
English and Spanish experiences can be configured with their own conversation and handoff rules.
Can it work with the tools we already use?
PhoneIQ can connect caller context and call actions across CRM, calendars, booking systems, and other operating tools.
What happens to PhoneIQ CTI?
PhoneIQ CTI remains the proven Salesforce calling platform. The AI Assistant is an additional option for teams that want calls answered and acted on automatically.
Ready when you are
Let's build
your assistant.
We'll map your calls, connect your tools, and build the experience around your business.