Accelerate Revenue Growth with AI-Powered Sales Dialing

Transform your Salesforce Sales Cloud into a high-velocity revenue engine with the #1 native CTI and intelligent power dialer for Salesforce Lightning and Sales Cloud.

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Trusted by 500+ sales organizations worldwide

Sales Acceleration and High Velocity Dialing with AI for Salesforce

Intelligent Power Dialer & Local Presence

Boost connection rates by up to 400% with AI-powered predictive and preview dialing modes. Import call lists seamlessly from Salesforce List Views, Reports, and Campaigns. Leverage intelligent local presence technology to automatically display local caller IDs that increase answer rates and build instant trust with prospects.

AI Voicemail Drop & Voice Intelligence

Scale outreach productivity with one-click voicemail drop. Record unlimited voicemail templates and let AI recommend the optimal message based on prospect behavior, time of day, and conversion data. Eliminate manual dialing downtime and maximize rep talk time.

Intelligent Screen Pop & Native Salesforce CTI

Deliver instant customer context with AI-powered screen pop that surfaces relevant Salesforce records, opportunity insights, conversation history, and recommended next actions. One-click dialing from any Salesforce object including Leads, Contacts, Accounts, Opportunities, and custom objects.

Never Miss a High-Value Lead Call Again

SMART CALL ROUTING

Connect Every Caller to the Perfect Rep, Instantly

Leverage Salesforce-native intelligent call routing that automatically matches inbound callers to the right sales rep based on real-time data: Lead Owner, Contact Owner, Account Territory, Opportunity Stage, custom Salesforce fields, and round-robin logic. Reduce hold times and increase conversion rates with skills-based routing.

ENHANCED CALLER INSIGHTS

Transform Every Call Into a Personalized Conversation

Equip reps with instant 360° customer visibility. AI-powered screen pop displays complete caller context including contact information, account history, open opportunities, recent activities, support cases, and AI-generated conversation insights, all before answering

Advanced CALL CONTROLS

Maximize Productivity During Every Conversation

Execute powerful in-call actions without leaving Salesforce: add call notes and tags, assign calls to opportunities or cases, create follow-up tasks, log activity automatically, and update Salesforce records in real-time. Zero manual data entry required with native Sales Cloud and Service Cloud integration.

Giorgio Pagliuca
Managing Director at Thrifty
“PhoneIQ allowed us to unite all communications under one system, providing a seamless transition to remote work during COVID-19.”
Diego Acosta y Lara
Director of IT at El Pais
“PhoneIQ’s mobile app was key to mobilizing our workforce. Journalists find it specially useful when paired with automatic call recording”
Chad Hammond
Salesforce Admin at Mobycap
“Since transitioning to PhoneIQ outbound call volume has increased dramatically. Kudos to the entire team for continuing to push the needle forward”

Unlock the insights that help your team close

Real-Time Supervisor Dashboard & AI Coaching

Monitor team performance with live dashboards showing active calls, agent status, queue metrics, and conversion rates. Leverage AI-powered coaching recommendations, call monitoring, whisper coaching, and call barging to develop high-performing reps.

Comprehensive Call Disposition & Outcome Tracking

Capture actionable intelligence with customizable disposition codes, call purpose tagging, sentiment analysis, and outcome tracking. Build data-driven forecasts and optimize sales strategies with deep conversation analytics.

Native Salesforce Dashboards & Reporting

Access powerful real-time reporting and analytics built natively in Salesforce. Track KPIs including connection rates, talk time, conversion metrics, revenue attribution, and ROI, all within familiar Salesforce Reports and Dashboards.

Enterprise-Grade Features for Salesforce Sales Cloud

Power Dialer & Predictive Dialing

Maximize productivity with automated dialing modes: power dialer, predictive dialer, preview dialer, and progressive dialer for high-volume outbound campaigns.

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Local Presence & Caller ID Management

Increase answer rates with intelligent local caller ID selection and customizable outbound caller ID for brand consistency.

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Call Recording & Compliance

Automatic call recording with unlimited storage, on-demand recording, compliance features, and AI transcription for coaching and legal protection.

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Outbound Campaign Management

Launch targeted outbound campaigns directly from Salesforce List Views, Reports, and Campaigns with one-click list import.

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Click-to-Dial from Any Salesforce Object

One-click dialing from Leads, Contacts, Accounts, Opportunities, Cases, and custom objects, work faster within Salesforce.

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Skills-Based Intelligent Call Routing

Route calls automatically based on agent skills, availability, territory assignment, language preferences, and custom business logic.

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Advanced Analytics & AI Insights

Leverage AI-powered conversation intelligence, sentiment analysis, and predictive analytics to optimize sales performance.

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Omnichannel Agent Experience

Unified desktop for voice, SMS, email, and social channels, all within Salesforce Service Cloud and Sales Cloud.

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