Instantly multiply sales output

Convert more of your pipeline into closed revenue with the leading CTI and communications suite for Salesforce Lightning.

phoneiq screen

All in one communication solution for high output sales teams

Power dialer & local presence

Power through dialing sessions with automatic and preview dialing modes. Enable reps to import contacts, leads and accounts directly to their dialer using Salesforce list views, while PhoneIQ selects the best number to dial out based on the callee’s area code.

Log every conversation in Salesforce

Capture all conversations and interactions automagically in Salesforce with PhoneIQ’s advanced automated call logging. Sync relevant call data like call duration, call recording, agent notes, call outcome and more.

Screenpop & click to dial

Deliver a memorable and personalized customer experience by empowering reps with the right caller information and context on every call. Enable fast and easy outbound calling without leaving Salesforce with click to dial.

Online Meetings

Connect face to face with prospects and customers with video and voice meetings. Eliminate the need and costs of deploying multiple solutions and let reps connect with customers seamlessly from within Salesforce.

Enable Anywhere Sales

Empower your team to work from anywhere. Our mobile app for iOS and Android allows reps to make and take business calls and access their phone system functionality from anywhere while keeping all their activities in sync with Salesforce.

Your most valuable leads are calling

Arm your reps with the right tools to convert calls into revenue faster

- Salesforce Call Routing

Connect callers to the right rep

Leverage powerful IVR technology that automagically routes callers to the right rep based on Salesforce data like: Lead, Contact, Account or Opportunity Owners.

- Enhanced Caller Insights

Turn Reps into Experts

Instantly know who is calling, via which phone number and queue calls are coming through and provide key context like past conversations, engagement with content and more.

- Enhanced Caller Insights

Turn Reps into Experts

Instantly know who is calling, via which phone number and queue calls are coming through and provide key context like past conversations, engagement with content and more.

- Powerful Call Controls

Put Reps Behind the Wheel

Seamlessly sync call data into Salesforce with real time contact sync. Easily assign calls to new or existing opportunities, accounts and cases or leverage workflows for automated logging.

Unlock the insights that make your team close

Dashboards & Analytics

Monitor your key call center metrics and make smarter business decisions with our Native Salesforce Dashboards designed to deliver KPI’s for Sales Teams.

Track call outcome

Allow agents to add call comments, disposition codes, call tags and more while leveraging automatic data sync with Salesforce.

Monitor & coach agents

Get real-time visibility into your call center activity and KPI’s. Coach agents with call monitoring, whisper and barge. Set thresholds and targets to automatically track performance.

PhoneIQ for Sales features

Power Dialer

Increase connection rates with automated and preview dialing.

Local Presence

Automatically select the best local number when calling prospects to increase answer rates.

Outbound Caller ID

Manually select the best phone number displayed as caller ID for each call.

Call Recording

Setup automatic call recording and listen to conversations for coaching & training purposes.

Click to Dial

Click on phone numbers in Salesforce to automatically dial it in PhoneIQ.

Intelligent Routing

Connect callers automatically to the best agent based on Salesforce data.

Analytics & Coaching

Track call outcome in real time and scale sales success across your team predictively.

Rep Mobility

Make and take phone calls on the go from your PC or mobile device.

Try PhoneIQ for Free

Empower your team with the leading business communicationssolution for Salesforce.
Let’s get started.