- Salesforce Call Routing
Connect callers to the right rep
Leverage powerful IVR technology that automagically routes callers to the right rep based on Salesforce data like: Lead, Contact, Account or Opportunity Owners.
Arm your reps with the right tools to convert calls into revenue faster
- Salesforce Call Routing
Leverage powerful IVR technology that automagically routes callers to the right rep based on Salesforce data like: Lead, Contact, Account or Opportunity Owners.
- Enhanced Caller Insights
Instantly know who is calling, via which phone number and queue calls are coming through and provide key context like past conversations, engagement with content and more.
- Enhanced Caller Insights
Instantly know who is calling, via which phone number and queue calls are coming through and provide key context like past conversations, engagement with content and more.
- Powerful Call Controls
Seamlessly sync call data into Salesforce with real time contact sync. Easily assign calls to new or existing opportunities, accounts and cases or leverage workflows for automated logging.
Increase connection rates with automated and preview dialing.
Automatically select the best local number when calling prospects to increase answer rates.
Manually select the best phone number displayed as caller ID for each call.
Setup automatic call recording and listen to conversations for coaching & training purposes.
Click on phone numbers in Salesforce to automatically dial it in PhoneIQ.
Connect callers automatically to the best agent based on Salesforce data.
Track call outcome in real time and scale sales success across your team predictively.
Make and take phone calls on the go from your PC or mobile device.