Screenpop and click to dial
Power dialing and local presence
Automatic call logging
Dashboards & analytics
Screenpop and click to dial
Power dialing and local presence
Automatic call logging
Dashboards & analytics

Next Generation Lightning Dialer

PhoneIQ is the leading telephony and call center platform for Salesforce Lightning. Deploy over a cup of coffee, support mobile workers and save up-to 75% compared to Salesforce Lightning Dialer while getting all the features you need to run a top performing team.

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Boost agent performance
with leading

STANDARD
PREMIUM
ENTERPRISE
Lightning Dialer Starting
at $90/month
PhoneIQ Startingat
$25/month
Features
Calling
2000 minutes /
month per rep
Unlimited
calling
Click to Dial
Screenpop
Local Presence
Automated Power Dialing
Voicemail
Mobile Support
Automatic Call Recording
Live Supervisor Console
IVR
Salesforce Call Routing
Inbound Queues

Trusted by thousands of customers worldwide

We have been rated as a 5-star application

Checkout our reviews

Giorgio Pagliuca
Managing Director at Thrifty
“PhoneIQ allowed us to unite all communications under one system, providing a seamless transition to remote work during COVID-19.”
Diego Acosta y Lara
Director of IT at El Pais
“PhoneIQ’s mobile app was key to mobilizing our workforce. Journalists find it specially useful when paired with automatic call recording”
Chad Hammond
Salesforce Admin at Mobycap
“Since transitioning to PhoneIQ outbound call volume has increased dramatically. Kudos to the entire team for continuing to push the needle forward”

All-inclusive Telephony for Salesforce.

Multi level IVR

Intelligent phone menus that help route callers to the right agent.

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Call recording

Setup automatic call recording and listen to conversations for coaching & training purposes.

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Advanced call queueing

Put callers on hold while agents become available. Choose between various routing options.

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Call monitoring

Allow supervisors to coach agents with monitor, whisper & barge from the supervisor console.

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Voicemail

Access your voicemail from any device. Use visual voicemail and voicemail to email.

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Advanced call controls

Cold & Warm Transfer, hold, call flip between devices, BLF and much more.

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Rep mobility

Make and take phone calls on the go from your PC or mobile device.

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Online meetings

Connect with your team and customers face to face with simple, hassle free, online meetings.

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