Screenpop and click to dial
Power dialing and local presence
Automatic call logging
Dashboards & analytics
Power dialing and local presence
Automatic call logging
Screenpop and click to dial
Dashboards & analytics

Next generation Salesforce CTI

PhoneIQ makes it a breeze to integrate VoIP and call center technology into Salesforce, boosting your team’s productivity and delivering actionable insights to management.

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Trusted by thousands of customers worldwide

We have been rated as a 5-star application

Checkout our reviews

Giorgio Pagliuca
Managing Director at Thrifty
“PhoneIQ allowed us to unite all communications under one system, providing a seamless transition to remote work during COVID-19.”
Diego Acosta y Lara
Director of IT at El Pais
“PhoneIQ’s mobile app was key to mobilizing our workforce. Journalists find it specially useful when paired with automatic call recording”
Chad Hammond
Salesforce Admin at Mobycap
“Since transitioning to PhoneIQ outbound call volume has increased dramatically. Kudos to the entire team for continuing to push the needle forward”

All-inclusive Telephony for Salesforce.

Multi level IVR

Intelligent phone menus that help route callers to the right agent.

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Call recording

Setup automatic call recording and listen to conversations for coaching & training purposes.

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Advanced call queueing

Put callers on hold while agents become available. Choose between various routing options.

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Call monitoring

Allow supervisors to coach agents with monitor, whisper & barge from the supervisor console.

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Voicemail

Access your voicemail from any device. Use visual voicemail and voicemail to email.

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Advanced call controls

Cold & Warm Transfer, hold, call flip between devices, BLF and much more.

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Rep mobility

Make and take phone calls on the go from your PC or mobile device.

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Online meetings

Connect with your team and customers face to face with simple, hassle free, online meetings.

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