- Powerful Call Controls
Put Reps Behind the Wheel
Add comments, tags and disposition calls based on their outcome. Easily assign calls to new or existing opportunities, accounts and cases or leverage workflows for automated logging.
PhoneIQ provides a fully integrated CTI solution for Salesforce High Velocity Sales. Using click to dial from their work queue, reps can seamlessly move through their call steps in their cadence based on call outcome, while logging phone calls, disposition codes and call recordings to the appropriate record in Salesforce.
Seamlessly move through your cadence’s call steps
Leverage productivity tools like: local presence dialing and notes
Unlimited calling to the US and Canada
Track call outcome with automated activity capture
Import your pending call steps from your work queue and into your power dialer with a couple of clicks. Enable reps to easily group calls by cadence and cadence step.
Arm your reps with the right tools to convert calls into revenue faster
- Powerful Call Controls
Add comments, tags and disposition calls based on their outcome. Easily assign calls to new or existing opportunities, accounts and cases or leverage workflows for automated logging.
- Work from anywhere
Make and take calls on the office or on the go with your business number. Using PhoneIQ reps can work from anywhere with their PC or mobile while keeping activity in sync with their CRM
- Work from anywhere
Make and take calls on the office or on the go with your business number. Using PhoneIQ reps can work from anywhere with their PC or mobile while keeping activity in sync with their CRM
- Inbound & Outbound Capabilities
Enable reps to handle both inbound and outbound call campaigns from one solution. Leverage Salesforce call routing, inbound queues, enhanced caller insights and more.
Increase connection rates with automated outbound and preview dialing.
Automatically select the best local number when calling prospects to increase answer rates.
Manually select the best phone number displayed as caller ID for each call.
Setup automatic call recording and listen to conversations for coaching & training purposes.
Dial out by clicking phone numbers within the Salesforce interface.
Connect callers automatically to the best agent based on Salesforce data.
Realtime and historical reporting gives managers instant visibility into performance.
Make and take phone calls on the go from your PC or mobile device.