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PhoneIQ Agent

Call Center Software for Salesforce

PhoneIQ Office

Business Phone System

Annual Billing
MONTHLY Billing
STANDARD
$28
/user
per month, billed annually
Start Free Trial
Multilevel IVR
Call Queues
Automatic Call Recording
SMS & MMS for Salesforce
Power Dialer
After Call Work
Workflow Automations & Call Logging
Reporting & Analytics
MOST POPULAR
PREMIUM
$55
/user
per month, billed annually
Start Free Trial
Everything in Standard plus...
Salesforce Call Routing
Voicemail Drop
Local presence
Live Supervisor Console
Monitor, Whisper & Barge
High Velocity Sales Integration
ENTERPRISE
$83
/user
per month, billed annually
Start Free Trial
Everything in Premium plus...
Unlimited Calling US & Ca (Flat Rate) 1, 2
Programmable IVR
Periodic On-Hold Announcements
Dedicated Account Management
C-Sat Surveys
Annual Billing
MONTHLY Billing
STANDARD
$11
/user
per month, billed annually
Start Free Trial
Multilevel IVR
Call Queues
Automatic Call Recording
Desktop & Mobile Apps
Online Meetings
Warm & Blind Transfer
Call Reporting
MOST POPULAR
PREMIUM
$17
/user
per month, billed annually
Start Free Trial
Everything in Standard plus...
Local presence
Voicemail Drop
Live Supervisor Console
Monitor, Whisper & Barge
Advanced Analytics
ENTERPRISE
$26
/user
per month, billed annually
Start Free Trial
Everything in Premium plus...
Unlimited Calling US & Ca (Flat Rate) 1, 2
Programmable IVR
Periodic On-Hold Announcements
Dedicated Account Management
24/7 Support
C-Sat Surveys
STANDARD
PREMIUM
ENTERPRISE
STANDARD
PREMIUM
ENTERPRISE
SALESFORCE CAPABILITIES
Sales & Service Cloud Integration
Realtime Contact Sync
1-on-1 SMS & MMS messaging
Workflow Automations & Call Logging
Salesforce Dialer
Salesforce based Reporting
Salesforce based Administration
Support for Person Account
Salesforce Call Routing
Salesforce High Velocity Sales Integration
Local Presence
PHONE SYSTEM
Multi-Location Management
Multi-Level IVR
Phone Numbers in 50+ Countries
Business Hours
Fully Featured PBX Replacement
Automatic Call Recording
Bring your own carrier
PBX Integration
CALL CENTER
Call Queues
Agent After Call Work
Call Comments
Call Tagging
Custom Away Status
Shared Contacts
Reports & Analytics
Advanced Analytics
Managed Screenpop
Live Call Center Monitoring
Call Monitoring
Call Whispering
Call Barge
Caller Position and Avg. Hold Time Announcements
Phone based C-Sat Surveys
CALL HANDLING
Call Forwarding
Voicemail to email
Hold with music
Click to Call
Warm & Blind Transfer
Parallel Calls
UNIFIED COMMUNICATIONS
Online Meetings
Team Messaging & Presence
File Sharing
Mobile App for iOS & Android
SUPPORT
Help Center Access
Email Support
Phone Support
One-to-One Onboarding & Implementation
Voice SLA

1 Unlimited inbound and outbound calls within the US and Canada. For other locations please request our international calling rates.

2 Subject to our fair use policy.

* Taxes may apply.

STANDARD
PREMIUM
ENTERPRISE
STARTER
PROFESSIONAL
BUSINESS
PHONE SYSTEM
Multi-Location Management
Multi-Level IVR
Phone Numbers in 50+ Countries
Business Hours
Fully Featured PBX Replacement
Automatic Call Recording
Bring your own carrier
PBX Integration
CALL CENTER
Call Queues
Shared Contacts
Advanced Analytics
Live Call Center Monitoring
Call Monitoring
Call Whispering
Call Barge
Caller Position and Avg. Hold Time Announcements
Phone based C-Sat Surveys
CALL HANDLING
Call Forwarding
Voicemail to email
Hold with music
Click to Call
Warm & Blind Transfer
Parallel Calls
UNIFIED COMMUNICATIONS
Online Meetings
Team Messaging & Presence
File Sharing
Mobile App for iOS & Android
SUPPORT
Help Center Access
Email Support
Phone Support
One-to-One Onboarding & Implementation
24/7 Support
Voice SLA

1 Unlimited inbound and outbound calls within the US and Canada. For other locations please request our international calling rates.

2 Subject to our fair use policy.

* Taxes may apply.

Frequently Asked Questions (FAQ)

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