PhoneIQ for Salesforce
The PhoneIQ CTI for Salesforce Lightning allows agents to make and take calls directly from Salesforce, providing access to all unified communication features like fully fledged telephony, power dialer, voice & video conferencing, IM and more. Leverage key features like: screenpop, click to dial, ability to assign calls to Salesforce objects and one click creation of tasks and events. Supervisors and managers can leverage pre built reports and the live supervisor console to take full control of their call center.
PhoneIQ for Mobile
PhoneIQ for iOS and Android allows agents to sell and service customers from anywhere using their existing device. Our fully featured mobile apps move your phone system from the cloud to the palm of your hand, allowing your team to make and take calls on the go, access their voicemail, text message and much more on the go.
PhoneIQ for Desktop
PhoneIQ for desktop provides a complete business communication hub for PC and Mac designed for your non Salesforce users, allowing your company to be completely connected across your different teams. Our desktop app delivers: private and group messaging, file sharing, fully featured telephony, online meetings, screen sharing and much more, providing a truly unified communication solution for modern teams.
For the 32 bit version of the app, click here.
Manage your entire cloud phone system and call center using your favorite web browser. PhoneIQ provides a simple and intuitive dashboard that allows admins to instantly add new users, provision devices and buy new phone numbers from over 50 countries in a blink of an eye. Supervisors can easily monitor live call center activity, KPI’s and coach reps in real time.