This comprehensive guide covers the different types of flows available, how to use them to automate repetitive tasks, and the many benefits of implementing a business automation approach with Salesforce
The Salesforce community regularly shares updates, experiences, and advice on how to best use the platform. These are our top Salesforce 30 influencers and why.
To get started with Salesforce reporting, you'll need to learn how to create reports. As you gather data, make sure to understand what each metric and field means and how it helps your business achieve its goals.
Learn how Salesforce maximizes inside sales with their effective and scalable approach. Discover the customized structure and technology used by Salesforce to increase efficiency and productivity in their sales team, including the Sales Engagement tool, automation features, and the Work Queue.
Salesforce Sales Engagement provides tools to help virtual sales teams streamline and speed up their sales processes, including the sales dialer, Sales Cadences, and the Work Queue. Read up to learn about how its features offer guidance on prospecting, integrated tools, and automation best practices to increase conversions and drive success.
Call centers are looked at as cost centers; however, they can be revenue generating machines. Done right, call center sales teams should scale revenue while customer success directly correlates to the retention of that revenue. The more sophisticated your call center is, the more you can quantify.
Salesforce’s Data Security Model is one of those things that people love about Salesforce - it is not that complex and provides ample flexibility for its users.
Whether you're new to Salesforce or an experienced user, these strategies will help you get the most out of your CRM and drive better results for your business.
More and more aspirants are flocking towards Salesforce for lucrative job opportunities. If you’re one of them, make sure you read these tips for transitioning to a Salesforce career and soar!
Are you looking to generate leads and gain extra business for your organization? SMS texting could be the way to go.
Have you considered moving to a virtual PBX system? If you haven't, here are seven compelling benefits you'll discover when moving to Virtual PBX.