Today, we’re excited to announce we’ve launched Three Way Conferencing! With this feature users can now easily add a third participant to an ongoing call.
Our team has been working around the clock to deliver on some key features that will hopefully boost productivity and make the PhoneIQ experience better overall.
At PhoneIQ we understand the importance of shipping new product features and enhancements fast. We work closely with our customers and prospects to understand their needs and build new capabilities based on their valuable feedback.
We are happy to announce the launch of our brand new Live Console! Included with our Premium and Enterprise editions, it enables supervisors to easily monitor and manage agent status in real time, coach reps and track inbound call volume from one convenient place.