Call Center

Local Presence Dialing

Local presence dialing for Salesforce automatically selects a local Caller ID based on the area code dialed. *Available in the US and Canada.

Increase Call Connection Rates By As Much As 4x

Shared Number Pool

When the call is placed, PhoneIQ will automatically select the best local Caller ID based on the dialed number from a pool of thousands of numbers which covers 95%+ of all area codes in the US & Canada.

Callback Routing

Route callbacks to the agent that placed the call or to a custom call flow like an IVR or Queue. Although the number pool is shared, PhoneIQ keeps track of calls to automatically route inbound callers to the right account every time.

Pair click to dial capabilities with these amazing features:

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Call Center

Local Presence Dialing

Increase Call Connection Rates By As Much As 4x

Shared Number Pool

Callback Routing

Pair click to dial capabilities with these amazing features:

Voicemail Drop

Local Presence Dialing

Power Dialer

Get started in 5 minutes

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