Call Center

Call barge

Managers can instantly hop on active calls between agents and customers, automatically starting a three-way call.

Quality & Coaching

Enable managers to barge-in to assist and guide agents, providing real-time training and coaching to onboard new agents quicker.

Timely solutions

Help reps handle important or complex calls with timely interventions. Managers can further speak to the customer directly after joining the ongoing call, avoiding call transfers and escalations.

Pair call barge capabilities with these amazing features:

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Call Center

Call barge

Quality & Coaching

Timely solutions

Pair call barge capabilities with these amazing features:

Live supervisor console

Call monitoring

Managed screen pop

Get started in 5 minutes

Solutions

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