Salesforce Integration

Live supervisor console

Make real-time, data driven, decisions with the Live Supervisor Console, providing deep insight into agent performance and tools that allow managers to listen, monitor or barge-in.

Live Monitoring

Easily visualize queued and connected calls through the admin dashboard with The Live Supervisor Console. Remotely manage the call center status of agents.

Agent Coaching

Supervisor’s can easily hop into active calls and choose to silently monitor, whisper to their agents, or barge in by starting a full 3 way conference call.

PhoneIQ Office

Seamlessly connecting Thrifty’s multi-location business

Giorgio Pagliuca
Managing Director

Pair live supervisor console capabilities with these amazing features:

Call Monitor
Learn More
Call Whisper
Learn More
Call Barge
Learn More
Screen pop
Learn More

Get started in 5 minutes

Start your 7 day free trial or request a personalized demo with one of our specialists