Salesforce Integration
Managed screen pop
Select which Salesforce object record you want to display to agents during calls. PhoneIQ allows for maximum flexibility adapting to different business scenarios.
Deliver a unique customer experience
Salesforce screen pop guarantees reps access the right customer information on every call. Choose between displaying contact, lead, account, case and opportunity records based on different scenarios like inbound or outbound calls to known or unknown numbers.
Flexible to meet your needs
Salesforce admins can easily select the most suitable screen pop settings for each team, providing reps with relevant context for each type of interaction.
Works on every device
With PhoneIQ screen pop works from every device, whether your users are making or taking calls from their PC, mobile or desk phone.
Pair managed screen pop capabilities with these amazing features:
