PhoneIQ | Blog: Salesforce Category

5 min

7 Habits of Highly Effective Salesforce Admins

Pairing down a list of good habits is tough. There could easily be 100 habits that make a Salesforce Admin effective. While acknowledging there are many other useful habits, the following seven habits will help for a core of productive behavior and mindset that will lead to a successful org and successful admin work.

Apr 28, 2022

Matt Graessle

Salesforce

7 min

7 Strategies to Boost Customer Retention with Salesforce in 2022

Different Salesforce modules can help you support great customer retention strategies. Read up to know how to leverage Sales Cloud, Marketing Cloud, Commerce Cloud, Loyalty Management, and Service Cloud for a better customer success journey.

Apr 22, 2022

Lucas Shemu

Salesforce

7 min

5 Benefits of using a Power Dialer with Salesforce Sales Engagement [Former High Velocity Sales]

Phone calls add a personal touch, feel more professional, and are more personable than emails. What if you could make more of them?

Apr 11, 2022

Divya Chauhan

Salesforce

5 min

Using Screen Flows for your Contact Center Team

A myriad of business cases will benefit from this tool, and contact centers, in particular, can greatly improve efficiency and accuracy using Screen Flows.

Apr 4, 2022

Matt Graessle

Salesforce

5 min

Salesforce Development Manager Interview Questions and Answers

Developers are the heart of every successful IT project. Salesforce projects are no different. So what exactly are interviewers looking for when recruiting a Salesforce Development Manager?

Mar 30, 2022

Aditya Sehgal

Salesforce

5 min

Top 5 Salesforce Dashboard templates for a VP of Sales

VPs of Sales can set up dashboards that seamlessly summarize all the relevant metrics, allowing them to access the information they need to make operational adjustments more effectively. With this information on hand, the VP of Sales can ensure that the efficacy of the sales department continues to climb.

Mar 28, 2022