PhoneIQ | Blog: Salesforce Category

20 min

10X Your Salesforce Experience with Cutting-Edge CTI and Call Center Software

Revolutionize your CRM with Salesforce CTI and modern phone systems like PhoneIQ. Discover key features, benefits, comparisons, and expert tips to elevate your call center operations.

Jun 10, 2025

Kory Westerburg

7 min

8 Tips for Retaking a Salesforce Certification Exam in 2022

Here are eight tips from PhoneIQ on retaking a Salesforce certification exam in 2022.

Mar 21, 2022

Rhett Wilkinson

Salesforce

17 min

Top 5 Highest paying Salesforce jobs in 2022

Ever wondered which professional career path in technology or business to choose? For those looking to make the big buck, it is likely that at some point a Salesforce career will come to mind. When browsing around to find high-paying Salesforce jobs (as a reference) in 2022, search engines will direct you to popular job boards such as Linkedin or Indeed. One of these job boards has returned around 19,000 professional Salesforce jobs openings available worldwide. Huh! A career path that will tempt anyone, irrespective of their professional background.

Mar 9, 2022

Lucas Shemu

Salesforce

7 min

Salesforce Lightning Email Templates

Email templates can save a lot of your team’s valuable time. Imagine all the time and energy writing every single email from scratch can add up by the end of the year. Using already-built email templates is demonstrated to enhance productivity by as much as 40%.

Feb 10, 2022

Wendy Brunner

Salesforce

7 min

Understanding Health Cloud Data Models

Here’s a brief introduction to the various Health Cloud Data Models and the purpose and scenarios where they are applicable. Though these Data Models are just the start, with this knowledge you’ll be able to adopt and customize Health Cloud for your specific business use case.

Jan 31, 2022

Aditya Sehgal

Salesforce

5 min

How to create a call list in Salesforce Sales Engagement [Former High Velocity Sales]

We know that how useful it is to categorize our calls based on criteria like call results or specific prospect engagement, like email replies. So let’s drive into how to create a Call list in High-Velocity Sales.

Jan 19, 2022

Divya Chauhan

Salesforce

5 min

5 Tips to Successfully Deploy Einstein Call Coaching in Salesforce

Einstein Call Coaching is an AI-driven feature that brings conversational intelligence and is aimed to increase the success rate for sales people and help optimize customer interactions. In this article, we’ll take you step-by-step through the deployment of this powerful tool.

Jan 13, 2022

Wendy Brunner