PhoneIQ | Blog: Sales Engagement Category

27 min

Salesforce CTI and Call Routing Integration Explained

Modern service and sales organizations rely heavily on voice communication to support customers, accelerate deals, and maintain operational consistency. As remote and hybrid teams become the default configuration for many companies, unified call routing inside Salesforce has moved from a convenience to a requirement. Businesses expect every inbound interaction to be routed accurately, handled quickly, and recorded inside Salesforce with the correct context.

Kory Westerburg

Categories

Customer Support

Founder Journey

Product Updates

Sales Engagement

2 min

Ten Ways to Accelerate your B2B Sales Cycle through Automation

Speeding up your sales cycle can save time and money. Here are ten ways to accelerate your B2B sales cycle through automation.

Sales Engagement

5 min

7 Ways to Boost Inside Sales in the Post-Pandemic Era

In this article, we’ll look at how inside sales have changed since the advent of the ‘new normal’ to the post-pandemic era we are now moving into.

Sales Engagement

5 min

Top 10 Features to Turbocharge your Outbound Calling Strategy

Outbound calls are typically made to prospective customers and focus on sales, lead generation, telemarketing, customer surveys, fundraising, and customer support. Outbound call centers should have essential features that benefit your business for better customer engagement and experience.

Sales Engagement

5 min

4 Tips To Building an Effective Outbound Cadence in Salesforce Sales Engagement [Former High Velocity Sales]

There is a diverse suite of functionality available when it comes to creating outbound sales cadences in Salesforce High-Velocity Sales. If your goal is to build and implement an effective sales cadence using HVS, here are some tips that may be helpful to you during that process.

Sales Engagement

5 min

15 Reasons For Integrating Cloud Telephony into Your Real Estate Business

If you operate a real estate business and want an edge over the competition, consider switching your phone system to the cloud. Here’s why.

Sales Engagement

5 min

What Are Sales Engagement Platforms and Why Do They Matter?

Sales engagement platforms are the perfect complement to your customer relationship management platform. Here’s how you can use a sales engagement platform to accelerate sales and optimize productivity.

Get started in 5 minutes

Start your 7 day free trial or request a personalized demo with one of our specialists

Create an account Request demo