PhoneIQ | Blog: Sales Engagement Category

20 min

How To Take Advantage Of CTI & SMS To Communicate With Your Customers

In a competitive marketplace, small businesses must strive to go above and beyond in their efforts to cater to their customer’s needs. Fortunately, you can enhance interactions between your company and its customers by utilizing SMS applications and Computer Telephony Integration (CTI) software.

Mar 1, 2022

Steven White

Sales Engagement

5 min

Comparing Orum, ConnectAndSell, and PhoneIQ for Outbound Calling

Sales engagement platforms help keep sales representatives organized and streamline their work by automating low-level manual tasks and integrating with their existing CRM, phone, email, and other systems. This article will look at three tools used to improve outbound calling through sales engagement and dialers.

Feb 8, 2022

Estelle Nagel

Sales Engagement

7 min

5 Must-Have Features in a Salesforce CTI for International Calling

Integrating a Salesforce CTI to improve your call centers’ international calling capabilities? Here are the top 5 features that will help you achieve this.

Feb 3, 2022

Daniel Martin

Sales Engagement

15 min

10 KPIs Every VP of Sales Should Track in Salesforce

Not tracking your KPIs or even monitoring the wrong ones is a surefire way of setting the entire team up for failure. So we’ve compiled a list of the ten most important KPIs that a VP of Sales should keep an eye on.

Feb 2, 2022

Estelle Nagel

Sales Engagement

7 min

5 Best Dashboard ideas for Salesforce you had never thought of

Stick around for a few minutes to learn more about these Dashboards, who the targeted users are, their benefits, and use the ideas to decide which one suits your business!

Jan 28, 2022

Lucas Shemu

Sales Engagement

5 min

Salesforce Sales Cloud and SMS: 5 Tips That Will Help You Increase Revenue

Coupling your messaging tool with your CRM, like Salesforce’s Sales Cloud, is a natural way to ensure you are providing the appropriate level of lead nurturing and capitalizing on opportunities.

Jan 21, 2022