PhoneIQ | Blog: Sales Engagement Category

10 min

How PhoneIQ Helps Salesforce Teams Work Smarter with Seamless CTI Integration

Salesforce is the hub for countless organizations. It’s where sales teams track opportunities, customer service managers oversee cases, and admins keep operations running smoothly. But one critical communication channel — the phone — often lives outside Salesforce.

Aug 19, 2025

by

Kory Westerburg

5 min

Understanding Salesforce Dialers: Preview Dialing, Power Dialing and Predictive Dialing

Choosing the right Salesforce Dialer is key for every manager handling outbound campaigns. Below we’ll explain the main differences between them, and help you decide which of these dialing systems is the best fit for your team.

2 min

Key benefits of pairing local presence dialing with your Salesforce CTI

One of the most important aspects of an outbound campaign is connection rates. If your reps are not talking to actual prospects or customers and having a healthy number of meaningful conversations per day, your campaigns overall performance will take a hit.

May 30, 2019

by

Alvaro Vargas