Salesforce Quarterly releases include a wide variety of major enhancements, minor tune-ups, community requests, and bug repairs. This year’s Summer Release doesn’t have the flash of some updates, but for admins, users, developers, and others in the Salesforce ecosystem, these seemingly minor enhancements have people excited. Let’s just say . . . if you know then you know.
VoIP technology can improve all areas of performance in your business. Here are the eight ways VoIP integration can empower your business in 2022.
Phone calls add a personal touch, feel more professional, and are more personable than emails. What if you could make more of them?
Leads called within the first 5 minutes after they’ve contacted you are 100x more likely to engage and 21x more likely to qualify as leads. The company that manages to contact leads first has a dramatically greater chance of winning business from that lead. What are you waiting for?
A myriad of business cases will benefit from this tool, and contact centers, in particular, can greatly improve efficiency and accuracy using Screen Flows.
Working as a call center representative involves performing somewhat repetitive tasks, and frequently talking with unhappy and frustrated clients throughout their whole shift which can get quite hectic, causing them to be demotivated. This very human problem takes a toll on efficiency and productivity, becoming a business problem managers must address. Hence technology can’t be yet another thing to worry about.
Developers are the heart of every successful IT project. Salesforce projects are no different. So what exactly are interviewers looking for when recruiting a Salesforce Development Manager?
VPs of Sales can set up dashboards that seamlessly summarize all the relevant metrics, allowing them to access the information they need to make operational adjustments more effectively. With this information on hand, the VP of Sales can ensure that the efficacy of the sales department continues to climb.
Here are eight tips from PhoneIQ on retaking a Salesforce certification exam in 2022.
If you want to boost call volumes and sales revenue, you should use a multi-line dialer with Salesloft. Here are just a few of the benefits to consider.
Do you want to build a faster, smarter call center? Technology like multi-line dialers and sales engagement platforms like Salesforce HVS is the way to go.
Despite the vast number of contact methods on the market today, phone calls are still a preferred medium of contact for individuals and businesses. According to Crunchbase, 69% of prospects accept cold calls from businesses, and 49% of buyers prefer cold calls as the first contact. However, despite the vast number of mobile phones and the ubiquity of call forwarding in the world today, making contact over the phone is harder than ever before.
Ever wondered which professional career path in technology or business to choose? For those looking to make the big buck, it is likely that at some point a Salesforce career will come to mind. When browsing around to find high-paying Salesforce jobs (as a reference) in 2022, search engines will direct you to popular job boards such as Linkedin or Indeed. One of these job boards has returned around 19,000 professional Salesforce jobs openings available worldwide. Huh! A career path that will tempt anyone, irrespective of their professional background.