Blog I PhoneIQ

5 min

8 Battle-tested tactics to prepare for resitting a Salesforce Examination

Many of the best in the Salesforce world have failed one, if not multiple, certification exams. This article is for the multitude of Trailblazers, veterans, and Salesforce newbies who have failed an exam, but want to change things the second time around.

May 9, 2022

5 min

15 Reasons For Integrating Cloud Telephony into Your Real Estate Business

If you operate a real estate business and want an edge over the competition, consider switching your phone system to the cloud. Here’s why.

May 5, 2022

Estelle Nagel

5 min

What Are Sales Engagement Platforms and Why Do They Matter?

Sales engagement platforms are the perfect complement to your customer relationship management platform. Here’s how you can use a sales engagement platform to accelerate sales and optimize productivity.

May 4, 2022

Estelle Nagel

5 min

What went down at TrailblazerDX 2022 in San Francisco

TrailblazerDX was back in person this year and delivered on its promise of being a blast. Fun was indeed in the air: Flow competitions, Olympian performance data analysis, a live concert, and more.

May 2, 2022

7 min

TrailblazerDX 2022 Product News and Highlights

Flow Orchestrator, Code Builder, Flow Actions, Lightning pages, and the list goes on. Catch up with the 2022 TrailblazerDX news and highlights.

May 2, 2022

5 min

7 Habits of Highly Effective Salesforce Admins

Pairing down a list of good habits is tough. There could easily be 100 habits that make a Salesforce Admin effective. While acknowledging there are many other useful habits, the following seven habits will help for a core of productive behavior and mindset that will lead to a successful org and successful admin work.

Apr 28, 2022

7 min

7 Strategies to Boost Customer Retention with Salesforce in 2022

Different Salesforce modules can help you support great customer retention strategies. Read up to know how to leverage Sales Cloud, Marketing Cloud, Commerce Cloud, Loyalty Management, and Service Cloud for a better customer success journey.

Apr 22, 2022

Lucas Shemu

5 min

Best Outbound Dialers for Salesforce Lightning in 2022

For Sales teams at the frontline of business growth, outbound dialers have proved to be their unparalelled ally in terms of time, cost and rep energy efficiency. Not to mention being able to make calls from Salesforce certainly adds the benefits of using the world’s largest and most customizable CRM.

Apr 20, 2022

Divya Chauhan

5 min

8 Ways a VoIP Integration Can Empower Your Business in 2022

VoIP technology can improve all areas of performance in your business. Here are the eight ways VoIP integration can empower your business in 2022.

Apr 15, 2022

Estelle Nagel

7 min

5 Benefits of using a Power Dialer with Salesforce Sales Engagement [Former High Velocity Sales]

Phone calls add a personal touch, feel more professional, and are more personable than emails. What if you could make more of them?

Apr 11, 2022

Divya Chauhan